Confidentiality
Privacy Policy :
On this page, we are going to talk about “personal data”, first of all, we reassure you: we do not sell your data!
This document explains why and how your data is processed.
Definitions
Personal data : Any information that directly or indirectly identifies a natural person. Example: name, first name, date of birth, fingerprint, photo, voice, telephone number, etc.
Data processing : Any operation involving personal data. Example: direct collection of data or recording, conservation, modification, dissemination of this data, etc.
Data controller : Refers to the person who determines the purposes and means of processing, i.e. the objective pursued by the processing. Here the data controller is:
MAMED
Registered Address :
SIREN number: 82036806600024
mamed.officiel@gmail.com
Website: https://mamed.fr/
Publication director : Mr BOUCHNAFA Ahmed hereinafter referred to as: MAMED , " We "
User : Refers to any person connecting to the site or using it.
Processing of your personal data
MAMED ensures that the user collects and processes personal information while respecting privacy in accordance with Law No. 78-17 of January 6, 1978 relating to data processing, files and freedoms.
Below, we tell you what data we collect and for what purpose (purpose). We also explain to you the basis on which we base this (legal basis) and finally we tell you the duration for which we keep your data.
When ?
Personal data is collected during:
- Placing an order
- Creation/modification of customer account or user space
- Payment of an order
- Navigation on the site https://mamed.fr/ and use of services
- Request for information or to be contacted
- Download free content
- Interaction (comment, opinion)
What ?
The data that can be collected are:
- Identity data (surname, first name, address, title)
- Contact data (address, telephone number, email address)
- Technical data (connection data, navigation data, IP, login, etc.) and data relating to digital content (downloaded file, connection time, time spent on videos, etc.)
- Financial data (data relating to invoicing). Bank card data is not stored, it is directly communicated in secure mode to the payment service provider.
- Commercial data (purchase history, customer number, etc.)
Why AND how long?
Data processing always serves a specific purpose and is always based on a legal basis. In addition, the data collected is limited to what is relevant and adequate with regard to the purposes for which it is processed. Some information is mandatory and will be marked with an asterisk.
Data processing based on a contractual or pre-contractual basis meets the following purposes:
- Management and monitoring of the commercial relationship (record and execute orders)
- Process requests (contact form, request for information, complaints, etc.)
- Collection of unpaid debts
This data is kept for the entire duration of the contract + the duration of legal requirements which is 5 years in civil and commercial matters. Concerning the management of unpaid debts, the duration is 5 years from the end of the recovery procedure.
Data processing based on the legal basis of the legitimate interest of MAMED meets the following purposes:
- Marketing analysis (data kept for a maximum of 3 years after the end of the commercial relationship)
- Analysis of commercial statistics (data kept for a maximum of 3 years after the end of the commercial relationship)
- Improve the user experience on the site https://mamed.fr/ by using cookies (data kept for a maximum of 13 months from collection)
- Prevent abuse and fraud and manage disputes (data kept for the duration of the procedure)
Data processing based on your consent (legal basis) serves the following purposes:
- Newsletter and/or commercial offer (data kept until you unsubscribe or 3 years from the last contact)
- Cookies for which consent is required (data kept for a maximum of 13 months)
Data processing based on a legal obligation (legal basis) serves the following purposes:
- Management of invoicing and accounting
This data is kept for 10 years.
Data security
Personal data is stored in secure conditions, in compliance with the provisions of the General Data Protection Regulations and the national legislation in force. We take appropriate technical and organizational measures to prevent unauthorized access or modification, disclosure, loss or destruction of your data.
It is important that you maintain the confidentiality of your identifiers in order to prevent illegal use of your account.
Data transfer
We do not sell your personal data to any third party. However, personal data may be shared with third party companies in the following cases:
- payment service provider (contractual basis)
- billing service (contractual basis)
- transport provider (contractual basis)
Only the data strictly necessary for the execution of the service entrusted to them will be communicated to them. Depending on the location of the subcontractors, data may be transferred outside the EU. Indeed, data may be transferred to service providers established in the United States, as part of the provision of IT services. The latter have adhered to the EU-US Privacy Shield and ensure an adequate level of data protection (Decision (EU) 2016/1250 of 12-7-2016).
Exceptionally, we may, as part of a collaboration with a commercial partner, transmit your data to them, only if you consent to this transmission.
Your rights
In accordance with the regulations applicable to personal data, you have the following rights:
- you can update or delete the data that concerns you
- you can exercise your right of access, to know the personal data concerning you that we process
In this case, before implementing this right, we may ask you for proof of your identity in order to verify its accuracy;
- if the personal data we hold is inaccurate, you can request that the information be updated
- you can request the deletion of your personal data, in accordance with applicable data protection laws
- you can define directives relating to the fate of your personal data after your death in application of article 32 of the law of January 6, 1978
- you have the right to request that the processing of your personal data be restricted. Thus, your data can only be kept and no longer used.
- you also have a right to portability and a right to limit the processing of your data (Consult the cnil.fr website for more information on your rights).
If you no longer wish to receive advertising from us (exercise of the right to object or withdrawal of consent already given), contact us at the following address: Mamed.officiel@gmail.com
To exercise these rights or for any questions about the processing of your data in this system, you can contact us:
· electronically: mamed.officiel@gmail.com
· by post: 849 boulevard Armaris les acacias 83000 Toulon.
If you believe, after contacting us, that your “Computer and Liberties” rights are not respected, you can send a complaint online to the CNIL.
Cookies
During your visit to the Site https://mamed.fr/, cookies may be placed on your computer, tablet or smartphone.
A “cookie” is a small text file which contains information specific to the user of the Site https://mamed.fr/. It is stored on the Internet user's hard drive and can only be read by the server that provided it.
For example, cookies help us remember your username the next time you visit, understand your interactions with our content, and improve our content based on the information collected.
The information obtained by cookies is recorded on the server which hosts the site https://mamed.fr/.
The purpose of the cookies used
MAMED makes limited use of “cookies” in order to facilitate your navigation on the Site https://mamed.fr/, to optimize the consultation of the Site https://mamed.fr/, to carry out measurements of audience. Cookies are kept for a maximum period of 13 months.
Cookies exempt from prior consent:
- Functionality cookies: These are cookies necessary for the proper functioning of the site (for example monitoring and recording of customer accounts on the Site https://mamed.fr/). Without these cookies, certain site settings x may not function properly.
- Technical cookies: they allow or facilitate your navigation on the site https://mamed.fr/.
Cookies for which consent is required:
- Performance and audience measurement cookies: they make it possible in particular to evaluate how visitors navigate the site https://mamed.fr/, what is the number of visits, what are the most visited pages, etc. This data makes it possible to monitor the performance of the site https://mamed.fr/ in order to improve the site https://mamed.fr/ and to provide a better user experience. (Example of cookie: Google Analytics)
- Marketing cookies: they are used to track visitors across websites.
- Share button cookies: These are social cookies, they facilitate interactions with your social networks. We are present on Instagram, Tiktok, Snapchat, where we present our services and respond to your requests and requests for information. We remind you that the providers of these networks process your personal data when you use them. It is up to you to consult their own privacy policy and configure cookies: For META: https://www.facebook.com/privacy/explanation / for Snapchat Privacy policy - Data policy | Privacy Snapchat / for Tiktok Privacy Policy | TikTok
Cookie management
During the first session of Internet users on the site https://mamed.fr/, a cookies banner will appear on the home page. A clickable link allows you to find out more about the usefulness and operation of cookies.
At any time you can choose to disable cookies. Your browser can also be configured to notify you of cookies that are placed in your browser software and ask you whether or not to accept them.
Depending on the browser, here are guides to “activate/deactivate” cookies: . Google Chrome: Enable or disable cookies - Computer - Google Account Help. Safari: Manage cookies and website data in Safari on Mac - Apple Support (UK). Internet Explorer: Delete and manage cookies (microsoft.com)
You can accept or refuse cookies on a case-by-case basis or refuse them systematically.
We remind you that the settings may modify the conditions of access to our content requiring the use of cookies.
To obtain more information on cookies, you can consult the CNIL information page: http://www.cnil.fr/vos-droits/vos-traces/les-cookies/