Shipping policy
In accordance with the provisions of article L 121-20 of the Consumer Code:
The buyer has a period of fourteen days from receipt of the products to exercise his right of withdrawal without having to give reasons or pay penalties, with the exception, where applicable, of shipping costs. back.
Items will be refunded if and only if they are returned in the same condition and in their original packaging.
- Please insert the return form that you will print in the return package. Click here to download the returns form.
Returns are made with our partner GLS at the customer's expense (we provide a return slip by email). The flat rate is €5.99.
- The company is not responsible in the event of loss or damage to returned packages. - Please contact us via the contact section of the website to obtain the shipping address for the packages.
WITHDRAWAL FORM MODEL
(Please complete and return this form only if you wish to withdraw from the contract.)
To the attention of MAMED,
I hereby notify you of my withdrawal from the contract relating to the sale below:
Order number : …….
Reference of the article subject to withdrawal…………
First and last name of the consumer customer: …….
Address of the consumer customer……..
Consumer customer telephone number……...
Email address of consumer customer……..
Date :
Signature of the consumer customer (only in the event of notification of this form on paper)
Notification related to non-receipt of the package sent by Mamed.fr
If the customer does not receive the package, the package is returned to our premises. This return is invoiced by our carrier, therefore the return AND resend costs are the responsibility of the customer if he wishes to receive his order again. The price is €11.97 (subject to change depending on the weight of the package).
The buyer has a period of fourteen days from receipt of the products to exercise his right of withdrawal without having to give reasons or pay penalties, with the exception, where applicable, of shipping costs. back.
Items will be refunded if and only if they are returned in the same condition and in their original packaging.
- Please insert the return form that you will print in the return package. Click here to download the returns form.
Returns are made with our partner GLS at the customer's expense (we provide a return slip by email). The flat rate is €5.99.
- The company is not responsible in the event of loss or damage to returned packages. - Please contact us via the contact section of the website to obtain the shipping address for the packages.
WITHDRAWAL FORM MODEL
(Please complete and return this form only if you wish to withdraw from the contract.)
To the attention of MAMED,
I hereby notify you of my withdrawal from the contract relating to the sale below:
Order number : …….
Reference of the article subject to withdrawal…………
First and last name of the consumer customer: …….
Address of the consumer customer……..
Consumer customer telephone number……...
Email address of consumer customer……..
Date :
Signature of the consumer customer (only in the event of notification of this form on paper)
Notification related to non-receipt of the package sent by Mamed.fr
If the customer does not receive the package, the package is returned to our premises. This return is invoiced by our carrier, therefore the return AND resend costs are the responsibility of the customer if he wishes to receive his order again. The price is €11.97 (subject to change depending on the weight of the package).