Return policy
In accordance with the provisions of article L 121-20 of the Consumer Code:
The buyer has a period of fourteen days from receipt of the products to exercise his right of withdrawal without having to give reasons or pay penalties, with the exception, where applicable, of shipping costs. return returns.
Items will be refunded if and only if they are returned in the same condition and in their original packaging.
- Please insert the return form that you will print in the return package. Click here to download the returns form.
- Returns are made via Colissimo at your expense. You can consult the current rates for Colissimo at the post office or on the internet. Fees vary depending on the weight of the package.
- The company is not responsible in the event of loss or damage to returned packages. - Please contact us via the contact section of the website to obtain the shipping address for the packages.
WITHDRAWAL FORM MODEL
(Please complete and return this form only if you wish to withdraw from the contract.)
To the attention of x, address x email x
I hereby notify you of my withdrawal from the contract relating to the sale below:
Order number : …….
Reference of the article subject to withdrawal…………
First and last name of the consumer customer: …….
Address of consumer customer……..
Consumer customer telephone number……...
Email address of consumer customer……..
Date :
Signature of the consumer customer (only in the event of notification of this form on paper)